Shipping Policy

Last Updated: July 9, 2026

Welcome to HearAidShop. We are committed to delivering your order safely and as quickly as possible. Please read our shipping policy carefully before placing an order.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on Sundays or public holidays will be processed on the next business day.

• In case of any unexpected delay, we will notify you via email or phone.

Shipping Time

Estimated delivery times may vary depending on your location:

• Metro Cities: 2–5 business days

• Other Cities & Towns: 3–7 business days

• Remote Areas: 5–10 business days

Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

• Any promotional free shipping offer will be clearly mentioned on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) within 24 hours of shipment. You can use this tracking number to monitor your order's delivery status.

Delivery Partners

We work with trusted courier partners to ensure secure and timely delivery across India.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us.

Incorrect Shipping Information

Please ensure that your shipping address, contact number, and PIN code are accurate while placing your order. HearAidShop is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened, please do not accept the delivery whenever possible. Contact us immediately with photographs of the package so we can assist you.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including weather conditions, natural disasters, transportation disruptions, or courier service issues. We appreciate your patience in such situations.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Email: Store@hearaidshop.in

We aim to respond to all customer inquiries as quickly as possible during business hours.